Order Processing Time
- All ready-to-ship orders are processed within 1-3 business days after payment confirmation.
- Custom and personalized jewelry pieces typically require 7-14 business days for crafting and quality checks before dispatch.
Shipping Policy
Everything you need to know about our delivery process
Shipping Time
- Standard delivery usually takes 3-7 business days after dispatch.
- Express delivery, where available, usually takes 1-3 business days after dispatch.
Shipping Charges
- We offer free standard shipping on orders above Rs 2,500.
- For orders below this amount, a standard shipping fee is applied at checkout based on location.
Order Tracking
- A tracking link is shared via email and/or SMS once your order is dispatched.
- Tracking details generally become active within 24-48 hours after shipment handover.
Delivery Partners
- We work with trusted logistics partners such as Delhivery, Blue Dart, and other reputed courier services.
- All shipments are packed securely and handled through reliable insured delivery channels.
International Shipping
- International shipping is available for select countries. Availability may vary by destination.
- Shipping fees, import taxes, customs duties, and local handling charges are the responsibility of the customer unless stated otherwise.
Delivery Delays
- Occasional delays may occur due to public holidays, weather disruptions, customs processing, or other unforeseen events.
- If your order is delayed, our support team is available to assist you with timely updates.
Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are accurate at checkout.
- If a shipment is returned or delivery fails due to incorrect details or repeated non-availability, re-delivery charges may apply.
Need help with your order?
Our support team is here to help with shipping updates, delivery queries, and order assistance.